FAQ

If you were contacted by one of our representatives, then that means you are in debt to one of our clients. You have either not paid back a loan or you have not paid product or service invoices. Your creditor has entitled us to take all the necessary measures so as to recover the debt on their behalf.

CEE Collect acts on behalf of its client (your creditor or your provider) by means of a contract of mandate. According to the legal framework, CEE Collect acts lawfully and you should have no doubts at all regarding our right to contact you so as to give our support and provide convenient solutions for paying off your debt.

It is extremely important to treat the matter with the utmost seriousness. The first step is to discuss the issue with the CEE Collect representative that has been allocated to you in order to find a way to sort problems out amicably. You can check the status of your file by calling: 031 620 31 81.

You should not ignore the payment notifications and you ought to talk to us so as to find a way to resolve the matter amicably. We can help you by negotiating an agreement with your creditor for paying your debt in instalments or having certain deadlines. We recommend cooperating and respecting your commitments. If you do not respond to our requests, apart from accumulating penalties and an interest, your case shall be brought to court and/or to a bailiff officer. In this case, you will also have to pay for all the related legal expenses which this approach entails, the sum total increasing considerably. If you do not clear your debt, we will have to resort to the enforcement procedure against you by means of all the current legal ways.

Payment depends on the facts of each case. You can get detailed information on your current situation by calling: 031 620 31 81.

You can confirm the payment by filling in the payment confirmation form or by calling: 031 620 31 81.

You can check the status of your payments by calling: 031 620 31 81.